Building a Successful Customer-service Culture
| Author | : Maxine Melling |
| Publisher | : Facet Publishing |
| Total Pages | : 232 |
| Release | : 2002 |
| ISBN-10 | : UOM:39015056246690 |
| ISBN-13 | : |
| Rating | : 4/5 ( Downloads) |
Book Synopsis Building a Successful Customer-service Culture by : Maxine Melling
Download or read book Building a Successful Customer-service Culture written by Maxine Melling and published by Facet Publishing. This book was released on 2002 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focusing on hybrid library and information services this management guide takes a practical and strategic approach to developing a customer-service culture in both the physical and virtual library environment.
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