Cases In Call Center Management
Download Cases In Call Center Management full books in PDF, epub, and Kindle. Read online free Cases In Call Center Management ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
Related Books
Language: en
Pages: 372
Pages: 372
Type: BOOK - Published: 2005 - Publisher: Purdue University Press
Written by authorities on the call center industry, this book brings to light the strategic importance of call centers in today's business world. As interaction
Language: en
Pages: 312
Pages: 312
Type: BOOK - Published: 1997 - Publisher: ICMI Inc.
This is the only book available today that provides a very readable, step-by-step guide for managing an incoming call center. The book combines theory with prac
Language: en
Pages: 391
Pages: 391
Type: BOOK - Published: 2010-05-11 - Publisher: John Wiley & Sons
Tips on making your call center a genuine profit center In North America, call centers are a $13 billion business, employing 4 million people. For managers in c
Language: en
Pages: 320
Pages: 320
Type: BOOK - Published: 2003-05-14 - Publisher: Elsevier
Every customer-facing corporation has at least one call center. In the United States, call centers handle a billion calls per year. Call Center Operation gives
Language: en
Pages: 197
Pages: 197
Type: BOOK - Published: 2003 - Publisher: Call Center School Press