Creating Customer Loyalty
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Language: en
Pages: 265
Pages: 265
Type: BOOK - Published: 2019-04-03 - Publisher: Kogan Page Publishers
Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented custome
Language: en
Pages: 298
Pages: 298
Type: BOOK - Published: 2003-11-17 - Publisher: Red Wheel/Weiser
Loyal customers are the most important asset of any company-more important than land, patents, equipment, or buildings. While finding new customers is often exp
Language: en
Pages: 260
Pages: 260
Type: BOOK - Published: 1997-06-26 - Publisher: Jossey-Bass
Studies show that customer satisfaction does not equate with continued sales--it is the "loyal" customer who resists the competitor's tempting offers. This prag
Language: en
Pages: 64
Pages: 64
Type: BOOK - Published: 2001-06 - Publisher: The Walk The Talk Company
Ever ask the question: "How many customers do we lose every year?" Chances are you haven't. Most businesses are so busy trying to get new customers in the front
Language: en
Pages: 224
Pages: 224
Type: BOOK - Published: 2001 - Publisher: AMACOM/American Management Association
This text introduces a programme to aid with customer retention and business growth. There are tactics for consistently exceeding customer expectations through
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