Customer Satisfaction

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Customer Satisfaction is Worthless, Customer Loyalty is Priceless

Customer Satisfaction is Worthless, Customer Loyalty is Priceless
Author :
Publisher : Bard Press (TX)
Total Pages : 330
Release :
ISBN-10 : IND:30000061227116
ISBN-13 :
Rating : 4/5 ( Downloads)

Book Synopsis Customer Satisfaction is Worthless, Customer Loyalty is Priceless by : Jeffrey H. Gitomer

Download or read book Customer Satisfaction is Worthless, Customer Loyalty is Priceless written by Jeffrey H. Gitomer and published by Bard Press (TX). This book was released on 1998 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: A nationally syndicated columnist and sales trainer shows how to convert "satisfied" customers into "loyal" customers. Includes real-world techniques, helpful checklists, inspiring stories, and thought-provoking self-tests.


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Customer Satisfaction is Worthless, Customer Loyalty is Priceless
Language: en
Pages: 330
Authors: Jeffrey H. Gitomer
Categories: Business & Economics
Type: BOOK - Published: 1998 - Publisher: Bard Press (TX)

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A nationally syndicated columnist and sales trainer shows how to convert "satisfied" customers into "loyal" customers. Includes real-world techniques, helpful c
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This book does a tremendous job of bringing to life customer satisfaction and its significance to modern businesses. The numerous examples contained within the
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Customer satisfaction is the single most important issue affecting organizational survival. Despite this fact, most companies have no clue what their customers
Improving Customer Satisfaction, Loyalty And Profit: An Integrated Measurement And Management System
Language: en
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How to Measure Customer Satisfaction
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Customer satisfaction and loyalty are key differentiators between the better and poorer performing businesses in most markets. Satisfaction drives loyalty and l