Delivering Public Services That Work

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Public Services Delivery

Public Services Delivery
Author :
Publisher : World Bank Publications
Total Pages : 276
Release :
ISBN-10 : 0821361406
ISBN-13 : 9780821361405
Rating : 4/5 (405 Downloads)

Book Synopsis Public Services Delivery by : World Bank

Download or read book Public Services Delivery written by World Bank and published by World Bank Publications. This book was released on 2005 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local and municipal levels, and focusing on individual sectors that form the core of essential government services, such as health, education, welfare, waste disposal, and infrastructure. It draws lessons from performance measurement systems in a range of industrial countries to identify good practice around the world in improving public sector governance, combating corruption and making services work for poor people.


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Delivering Public Services that Work is a ground-breaking book of Case Studies showing how Systems Thinking has been applied to a particular public service in s