Driven To Delight Delivering World Class Customer Experience The Mercedes Benz Way

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Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
Language: en
Pages: 330
Authors: Joseph A. Michelli
Categories: Business & Economics
Type: BOOK - Published: 2015-12-08 - Publisher: McGraw Hill Professional

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"A powerful and inspiring look 'inside the tent' of Mercedes-Benz that will help you learn how large companies make big changes in short timespans." --Guy Kawas
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
Language: en
Pages: 304
Authors: Joseph Michelli
Categories: Business & Economics
Type: BOOK - Published: 2015-12-08 - Publisher: McGraw-Hill Education

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A Wall Street Journal bestseller Why are Mercedes-Benz customers so loyal and passionate? Because the people at Mercedes-Benz are Driven to Delight In his previ
Driven to Delight
Language: en
Pages: 0
Authors: Joseph A. Michelli
Categories: Automobile industry and trade
Type: BOOK - Published: 2016 - Publisher:

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"Why are Mercedes-Benz customers so loyal and passionate? Because the people at Mercedes-Benz are Driven to Delight, "--Amazon.com.
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
Language: en
Pages: 347
Authors: Joseph A. Michelli
Categories: Business & Economics
Type: BOOK - Published: 2011-05-20 - Publisher: McGraw Hill Professional

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THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER! “Like any business, a hospital must be true to its core values in order to succeed. ‘Trickle-down
Mindchamps Way, The: How To Turn An Idea Into A Global Movement (Second Edition)
Language: en
Pages: 181
Authors: Joseph A Michelli
Categories: Business & Economics
Type: BOOK - Published: 2024-12-26 - Publisher: World Scientific

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How do a passion to create an education revolution and the business acumen to fuel rapid and spectacular global expansion co-exist within one organization?Find