Exceptional Customer Service

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Exceptional Customer Service
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Pages: 140
Authors: Lisa Ford
Categories: Business & Economics
Type: BOOK - Published: 2009-08-18 - Publisher: Simon and Schuster

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When the going's tough, companies that survive will be those that build the greatest loyalty—by exceeding expectations. Yet, too often, companies ignore their
Exceptional Service, Exceptional Profit
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Authors: Leonardo Inghilleri
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What if you could protect your business against competitive inroads, once and for all? Customer service experts Leonardo Inghilleri and Micah Solomon's anticipa
The Fred Factor
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Authors: Mark Sanborn
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Type: BOOK - Published: 2004-04-20 - Publisher: Crown Currency

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NEW YORK TIMES BESTSELLER • The true story of an ordinary mail carrier whose approach to work and life has the power to transform the everyday into the extrao
Define and Deliver Exceptional Customer Service
Language: en
Pages: 158
Authors: Kelly Henry
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Type: BOOK - Published: 2020-12 - Publisher:

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This book is not just about customer service. It's about how to run a business. It doesn't matter the business size or type because treating customers should be
Amaze Every Customer Every Time
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Authors: Shep Hyken
Categories: Business & Economics
Type: BOOK - Published: 2013-09-03 - Publisher: Greenleaf Book Group

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You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experien