Front Office Management For The Veterinary Team

Download or read book Front Office Management for the Veterinary Team E-Book written by Heather Prendergast and published by Elsevier Health Sciences. This book was released on 2018-12-20 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: - NEW! Strategic Planning chapter discusses how to strategically plan for the successful future of the veterinary hospital, and will include details on growing the practice, planning the workforce, meeting consumer needs, and increasing the value of the practice. - NEW! The Leadership Team chapter discusses how leadership affects the paraprofessional staff, provides suggestions for effective leadership strategies, and methods to set expectations for employees, including attracting and retaining employees, leveraging, empowering and driving employee engagement. - NEW! Standard Operating Procedures provides a checklist of important tasks associated with that chapter that must be addressed/completed in the veterinary practice setting.