How To Create Satisfactions For Customers

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Improving Customer Satisfaction, Loyalty And Profit: An Integrated Measurement And Management System

Author	: Michael Johnson & Andres Gustafsson
Publisher	: John Wiley & Sons
Total Pages	: 240
Release	: 2006-09
ISBN-10	: 8126509392
ISBN-13	: 9788126509393
Rating	: 4/5 (393 Downloads)

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Book Synopsis Improving Customer Satisfaction, Loyalty And Profit: An Integrated Measurement And Management System by : Michael Johnson & Andres Gustafsson

Download or read book Improving Customer Satisfaction, Loyalty And Profit: An Integrated Measurement And Management System written by Michael Johnson & Andres Gustafsson and published by John Wiley & Sons. This book was released on 2006-09 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Improving Customer Satisfaction, Loyalty And Profit: An Integrated Measurement And Management System Related Books

Language: en
Pages: 240

Improving Customer Satisfaction, Loyalty And Profit: An Integrated Measurement And Management System

Authors: Michael Johnson & Andres Gustafsson

Categories:

Type: BOOK - Published: 2006-09 - Publisher: John Wiley & Sons

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Pages: 330

Customer Satisfaction is Worthless, Customer Loyalty is Priceless

Authors: Jeffrey H. Gitomer

Categories: Business & Economics

Type: BOOK - Published: 1998 - Publisher: Bard Press (TX)

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A nationally syndicated columnist and sales trainer shows how to convert "satisfied" customers into "loyal" customers. Includes real-world techniques, helpful c

Language: en
Pages: 94

Delivering Fantastic Customer Experience

Authors: Daniel Lafrenière

Categories: Consumer satisfaction

Type: BOOK - Published: 2019-11 - Publisher:

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If you don't offer great customer experience, your main competitors will take away 50% of your business. Period. Gone are the days in which businesses could sim

Language: en
Pages: 292

Satisfaction

Authors: Chris Denove

Categories: Business & Economics

Type: BOOK - Published: 2007-06-26 - Publisher: Penguin

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The ultimate guide to customer satisfaction, from the people who understand it better than anyone For nearly forty years, J. D. Power and Associates has been sy

Language: en
Pages: 160

How to Measure Customer Satisfaction

Authors: Nigel Hill

Categories: Business & Economics

Type: BOOK - Published: 2017-07-05 - Publisher: Routledge

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Customer satisfaction and loyalty are key differentiators between the better and poorer performing businesses in most markets. Satisfaction drives loyalty and l