How Your Government Really Works

Download or read book Government That Works written by John Bernard and published by . This book was released on 2015-01-05 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: Government That Works, The Results Revolution in the States, is the story of public servants at every level of state government, across the nation, who are transforming government. With real-world, hands-on stories from states including in part Oregon, Michigan, Maryland, Colorado, Tennessee, Washington, and New Mexico, the book chronicles the emerging best practices in results-driven government. Government That Works includes practical tools in use to implement sweeping cultural change by shifting the system of management from one that is reactionary to a system driven by clear goals and specific measures that gauge progress. The book addresses how a management system is what coalesces everything from being customer driven, to lean, and balanced scorecards, to regulatory reform, project management and employee engagement.