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Mail and Telephone Surveys

Mail and Telephone Surveys
Author :
Publisher : Wiley
Total Pages : 344
Release :
ISBN-10 : 0471215554
ISBN-13 : 9780471215554
Rating : 4/5 (554 Downloads)

Book Synopsis Mail and Telephone Surveys by : Don A. Dillman

Download or read book Mail and Telephone Surveys written by Don A. Dillman and published by Wiley. This book was released on 1978-05-01 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Develops a theoretically based system guided by principles of social exchange and administration that ensure high quality surveys at low cost. Presents step-by-step procedures and shows why each step is important. Contains many examples and, where appropriate, contrasts acceptable and unacceptable procedures.


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Mail and Telephone Surveys
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This text reviews the literature on crafting survey instruments, and provides both general principles governing question-writing and guidance on how to develop