Introduction to Help Desk Concepts and Skills
Author | : Susan Sanderson |
Publisher | : McGraw-Hill/Irwin |
Total Pages | : 0 |
Release | : 2003-09-17 |
ISBN-10 | : 007821677X |
ISBN-13 | : 9780078216770 |
Rating | : 4/5 (770 Downloads) |
Download or read book Introduction to Help Desk Concepts and Skills written by Susan Sanderson and published by McGraw-Hill/Irwin. This book was released on 2003-09-17 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook is intended for students studying for AS degrees in computer information systems or information technology, or for secondary programs teaching vocational/technical programs, with varying degrees of computer knowledge who are training for jobs in desktop support and help desks.