A Practical Guide To Call Center Technology

Download A Practical Guide To Call Center Technology full books in PDF, epub, and Kindle. Read online free A Practical Guide To Call Center Technology ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!

A Practical Guide to Call Center Technology

Author	: Andrew Waite
Publisher	: CRC Press
Total Pages	: 504
Release	: 2002-01-02
ISBN-10	: 9781482280753
ISBN-13	: 1482280752
Rating	: 4/5 (752 Downloads)

DOWNLOAD EBOOK

Book Synopsis A Practical Guide to Call Center Technology by : Andrew Waite

Download or read book A Practical Guide to Call Center Technology written by Andrew Waite and published by CRC Press. This book was released on 2002-01-02 with total page 504 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording

A Practical Guide to Call Center Technology Related Books

Language: en
Pages: 504

A Practical Guide to Call Center Technology

Authors: Andrew Waite

Categories: Computers

Type: BOOK - Published: 2002-01-02 - Publisher: CRC Press

DOWNLOAD EBOOK

Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready

Language: en
Pages: 381

Call Center Technology Demystified

Authors: Lori Bocklund

Categories: Call centers

Type: BOOK - Published: 2002-06-01 - Publisher: ICMI Press (International Customer Management Institute)

DOWNLOAD EBOOK

Call Center Technology Demystified clarifies the sometimes complex and often confusing array of technologies that enable call center success. This book will lea

Language: en
Pages: 303

A Practical Guide to CRM

Authors: Janice Reynolds

Categories: Computers

Type: BOOK - Published: 2002-02-05 - Publisher: CRC Press

DOWNLOAD EBOOK

In today's global economy the customer has more and better choices than ever before, bringing on one of the biggest challenges the business community faces toda

Language: en
Pages: 198

Elevating Customer Service in Higher Education

Authors: Heath Boice-Pardee

Categories: Electronic books

Type: BOOK - Published: 2018-06-04 - Publisher:

DOWNLOAD EBOOK

Elevating Customer Service in Higher Education provides an in-depth guide by three practitioners with decades of combined experience in the higher education and

Language: en
Pages: 315

Designing the Best Call Center for Your Business

Authors: Brendan Read

Categories: Computers

Type: BOOK - Published: 2005-01-02 - Publisher: CRC Press

DOWNLOAD EBOOK

Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilitie