Achieving Excellence Through Customer Service

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Achieving Excellence Through Customer Service

Author	: John Tschohl
Publisher	: Best Sellers Publishing
Total Pages	: 388
Release	: 1996
ISBN-10	: 0963626841
ISBN-13	: 9780963626844
Rating	: 4/5 (844 Downloads)

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Book Synopsis Achieving Excellence Through Customer Service by : John Tschohl

Download or read book Achieving Excellence Through Customer Service written by John Tschohl and published by Best Sellers Publishing. This book was released on 1996 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: Promotes the theory that superior customer service leads to a superior business organisation

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As the service sectors play an increasingly important role in all economies worldwide, service executives and professionals are well advised to recognize two ma