Advances In Service Science

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This volume offers the state-of-the-art research and developments in service science and related research, education and practice areas. It showcases emerging t
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The second volume of this successful handbook represents varied perspectives on the fast-expanding field of Service Science. The novel work collected in these c
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This volume offers the state-of-the-art research and developments in service science and related research, education and practice areas. It showcases emerging t