Beyond TQM
Author | : Robert L. Flood |
Publisher | : |
Total Pages | : 336 |
Release | : 1993-07-20 |
ISBN-10 | : UOM:39015029968347 |
ISBN-13 | : |
Rating | : 4/5 ( Downloads) |
Download or read book Beyond TQM written by Robert L. Flood and published by . This book was released on 1993-07-20 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents a complete analysis regarding the strengths and weaknesses of Total Quality Management (TQM) and explores the opportunities and misconceptions that come with it. Features a diverse set of case studies which show TQM in action. A wealth of games and exercises enable readers to test and develop their understanding of this contemporary management philosophy.