CRM at the Speed of Light
| Author | : Paul Greenberg |
| Publisher | : McGraw-Hill/Osborne Media |
| Total Pages | : 394 |
| Release | : 2001 |
| ISBN-10 | : UVA:X004474188 |
| ISBN-13 | : |
| Rating | : 4/5 ( Downloads) |
Book Synopsis CRM at the Speed of Light by : Paul Greenberg
Download or read book CRM at the Speed of Light written by Paul Greenberg and published by McGraw-Hill/Osborne Media. This book was released on 2001 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt: "ECRM" provides business decision-makers with straightforward advice and solid information on how to use eCRM software and the Internet to manage customer relationships. In addition to describing the evolution of CRM from old-school sales management techniques, it teaches techniques for opening new businesses and managing customer relations on the Web.
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