Customer Service In Tourism And Hospitality

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Customer Service in Tourism and Hospitality

Author	: Simon Hudson
Publisher	: Goodfellow Publishers Ltd
Total Pages	: 306
Release	: 2017-09-30
ISBN-10	: 9781911396475
ISBN-13	: 1911396471
Rating	: 4/5 (471 Downloads)

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Book Synopsis Customer Service in Tourism and Hospitality by : Simon Hudson

Download or read book Customer Service in Tourism and Hospitality written by Simon Hudson and published by Goodfellow Publishers Ltd. This book was released on 2017-09-30 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fully revised and updated new edition of this bestselling text. New material covers issues such as the sharing economy, technology (Virtual Reality and use of robots) and use of big data to personalize experiences and encourage loyalty.

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Language: en
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Customer Service in Tourism and Hospitality

Authors: Simon Hudson

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Type: BOOK - Published: 2017-09-30 - Publisher: Goodfellow Publishers Ltd

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A fully revised and updated new edition of this bestselling text. New material covers issues such as the sharing economy, technology (Virtual Reality and use of

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Service operations management in the tourism and hospitality industry requires a high level of coordination, communication and facilitation to satisfy visitors.

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Innovative Business Development—A Global Perspective

Authors: Ramona Orăștean

Categories: Science

Type: BOOK - Published: 2018-11-13 - Publisher: Springer

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This proceedings volume presents the latest trends in innovative business development theory and practice from a global, interdisciplinary perspective. Featurin

Language: en
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Tourism and Hospitality Marketing

Authors: Simon Hudson

Categories: Business & Economics

Type: BOOK - Published: 2009-05-12 - Publisher: SAGE

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With over 70 global case studies and vignettes, this textbook covers all the key marketing principles applied to tourism and hospitality, showing how these conc

Language: en
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Consumer Psychology of Tourism, Hospitality, and Leisure

Authors: Arch G. Woodside

Categories: Business & Economics

Type: BOOK - Published: 2001 - Publisher: CABI

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This book is based on papers given at the 2nd Symposium on Consumer Psychology of Tourism, Hospitality and Leisure (CPTHL) in Vienna in July 2000. The Symposium