Customer Service Training 101
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Language: en
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Type: BOOK - Published: 2017-12-14 - Publisher: AMACOM
This invaluable resource is the training manual you need to give your employees the thorough training, review, and--if necessary--overhaul they need in the vita
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Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make o
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Becoming a great customer service manager requires an intentional focus on skills beyond those required for exemplary customer service. Building off the success
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Let's face it, dealing with customers isn't easy. They aren't always right--or even pleasant. But experienced business author Renée Evenson ensures you always
Language: en
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Your knowledge of police ethics or lack thereof determines your experience! Every sworn officer knows, or at least should know by now, that they live in a glass
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