Delivering Fantastic Customer Experience

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Delivering Fantastic Customer Experience
Language: en
Pages: 94
Authors: Daniel Lafrenière
Categories: Consumer satisfaction
Type: BOOK - Published: 2019-11 - Publisher:

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If you don't offer great customer experience, your main competitors will take away 50% of your business. Period. Gone are the days in which businesses could sim
What's the Secret?
Language: en
Pages: 339
Authors: John R. DiJulius
Categories: Business & Economics
Type: BOOK - Published: 2008-05-02 - Publisher: John Wiley & Sons

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What's the Secret? gives you an inside look at the world-class customer service strategies of some of today's best companies. You'll learn how companies like Di
Delivering Fantastic Customer Experience
Language: en
Pages: 78
Authors: Daniel Lafrenière
Categories: Business & Economics
Type: BOOK - Published: 2019-11-04 - Publisher: CRC Press

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If you don’t offer great customer experience, your main competitors will take away 50% of your business. Period. Gone are the days in which businesses could s
The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers
Language: en
Pages: 321
Authors: Reza Soudagar
Categories: Business & Economics
Type: BOOK - Published: 2011-10-28 - Publisher: McGraw Hill Professional

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“This excellent book makes it quite clear that your business has to focus on customer experience for 21st-century business success. It’s more than refreshin
Amaze Every Customer Every Time
Language: en
Pages: 249
Authors: Shep Hyken
Categories: Business & Economics
Type: BOOK - Published: 2013-09-03 - Publisher: Greenleaf Book Group

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You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experien