How To Create Satisfactions For Customers
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The ultimate guide to customer satisfaction, from the people who understand it better than anyone For nearly forty years, J. D. Power and Associates has been sy
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A guide to effectively communicating with customers to create lasting—and repeat—business relationships. This book provides practical, results-oriented guid
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Customer satisfaction and loyalty are key differentiators between the better and poorer performing businesses in most markets. Satisfaction drives loyalty and l