If It Wasn't for the Customers I'd Really Like This Job
Author | : Robert Bacal |
Publisher | : Bacal & Associates |
Total Pages | : 191 |
Release | : 2011-02-28 |
ISBN-10 | : 9781452803807 |
ISBN-13 | : 1452803803 |
Rating | : 4/5 (803 Downloads) |
Download or read book If It Wasn't for the Customers I'd Really Like This Job written by Robert Bacal and published by Bacal & Associates. This book was released on 2011-02-28 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bacal provides a practical guide to dealing with nasty, hostile, angry, and even abusive customers. He gives you the skills and confidence to deal with the most troublesome of customers.