Information Refinement Technologies For Crisis Informatics User Expectations And Design Implications For Social Media And Mobile Apps In Crises

Download or read book Information Refinement Technologies for Crisis Informatics written by Marc-André Kaufhold and published by Springer Nature. This book was released on 2021-05-05 with total page 381 pages. Available in PDF, EPUB and Kindle. Book excerpt: Marc-André Kaufhold explores user expectations and design implications for the utilization of new media in crisis management and response. He develops a novel framework for information refinement, which integrates the event, organisational, societal, and technological perspectives of crises. Therefore, he reviews the state of the art on crisis informatics and empirically examines the use, potentials and barriers of both social media and mobile apps. Based on these insights, he designs and evaluates ICT concepts and artifacts with the aim to overcome the issues of information overload and quality in large-scale crises, concluding with practical and theoretical implications for technology adaptation and design.