Iso Iec 20000 Certification And Implementation Guide

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Implementing Service Quality Based on ISO/IEC20000 2nd Edition

Implementing Service Quality Based on ISO/IEC20000 2nd Edition
Author :
Publisher : Itgp
Total Pages : 100
Release :
ISBN-10 : 9781849281935
ISBN-13 : 1849281939
Rating : 4/5 (939 Downloads)

Book Synopsis Implementing Service Quality Based on ISO/IEC20000 2nd Edition by : Michael Kunas

Download or read book Implementing Service Quality Based on ISO/IEC20000 2nd Edition written by Michael Kunas and published by Itgp. This book was released on 2011-01-01 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: ISO/IEC 20000 is an important international standard for IT service providers. This step-by-step management guide will benefit all who have a role in the implementation and certification process.


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