It Service Management Based On Itil Volume 3

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The Official Introduction to the ITIL Service Lifecycle

Author	: OGC - Office of Government Commerce
Publisher	: The Stationery Office
Total Pages	: 256
Release	: 2007-05-30
ISBN-10	: 0113310617
ISBN-13	: 9780113310616
Rating	: 4/5 (616 Downloads)

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Book Synopsis The Official Introduction to the ITIL Service Lifecycle by : OGC - Office of Government Commerce

Download or read book The Official Introduction to the ITIL Service Lifecycle written by OGC - Office of Government Commerce and published by The Stationery Office. This book was released on 2007-05-30 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL and an outline of its principles.

The Official Introduction to the ITIL Service Lifecycle Related Books

Language: en
Pages: 381

Foundations of ITIL® V3

Authors: Arjen de Jong

Categories: Architecture

Type: BOOK - Published: 2007-09-09 - Publisher: Van Haren

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Note: This book is available in several languages: Dutch, English, French, Spanish. Foundations of ITIL and its predecessors have become the industry classic gu

Language: en
Pages: 256

The Official Introduction to the ITIL Service Lifecycle

Authors: OGC - Office of Government Commerce

Categories: Business & Economics

Type: BOOK - Published: 2007-05-30 - Publisher: The Stationery Office

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ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL an

Language: en
Pages: 240

Continual service improvement

Authors:

Categories: Business & Economics

Type: BOOK - Published: 2007-05-30 - Publisher: The Stationery Office

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This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It introduces the concept of CSI

Language: en
Pages: 55

An Introductory Overview of ITIL V3

Authors: Alison Cartlidge

Categories:

Type: BOOK - Published: 2009-01-01 - Publisher:

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Language: en
Pages: 483

ITIL Service Strategy

Authors: Great Britain. Cabinet Office

Categories: Business & Economics

Type: BOOK - Published: 2011 - Publisher: Stationery Office/Tso

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This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It