ITIL® V3 - A Pocket Guide
Author | : Jan van Bon |
Publisher | : Van Haren |
Total Pages | : 169 |
Release | : 2020-06-11 |
ISBN-10 | : 9789087531713 |
ISBN-13 | : 9087531710 |
Rating | : 4/5 (710 Downloads) |
Download or read book ITIL® V3 - A Pocket Guide written by Jan van Bon and published by Van Haren. This book was released on 2020-06-11 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: Note: This pocket book is available in several languages: English, German, French. This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the lifecycle approach?