Leadership for Great Customer Service
| Author | : Thom A. Mayer |
| Publisher | : |
| Total Pages | : 148 |
| Release | : 2004 |
| ISBN-10 | : UCSD:31822033461260 |
| ISBN-13 | : |
| Rating | : 4/5 ( Downloads) |
Book Synopsis Leadership for Great Customer Service by : Thom A. Mayer
Download or read book Leadership for Great Customer Service written by Thom A. Mayer and published by . This book was released on 2004 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents a humorous look at customer service written by practicing physicians and provides a blueprint for creating and sustaining a practical customer service program. Offers practical strategies for working with patients and uses numerous examples. Also includes scripts for situations commonly encountered in clinical practice.
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