Lean Cx
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Language: en
Pages: 275
Pages: 275
Type: BOOK - Published: 2021-04-06 - Publisher: Walter de Gruyter GmbH & Co KG
In recent years, many companies have realised customer experience (CX) is the new marketing battle ground. Substantial investments have been made to map custome
Language: en
Pages: 216
Pages: 216
Type: BOOK - Published: 2017-09-11 - Publisher:
The Lean CX Score is a brand new repeatable framework to help you create disruptive products and services.
Language: en
Pages: 240
Pages: 240
Type: BOOK - Published: 2017-08-30 - Publisher: "O'Reilly Media, Inc."
How do you develop products that people will actually use and buy? This practical guide shows you how to validate product and company ideas through customer dev
Language: en
Pages: 238
Pages: 238
Type: BOOK - Published: 2021-04-06 - Publisher: Walter de Gruyter GmbH & Co KG
In recent years, many companies have realised customer experience (CX) is the new marketing battle ground. Substantial investments have been made to map custome
Language: en
Pages: 570
Pages: 570
Type: BOOK - Published: 2019-09-19 - Publisher:
Delta CX is a refreshing model bringing CX and UX together in task and in name with the key goal of improving the products, services, and experiences (PSE) that