Lean Six Sigma Service Excellence

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Lean Six Sigma Service Excellence
Language: en
Pages: 313
Authors: Gerald M. Taylor
Categories: Business & Economics
Type: BOOK - Published: 2008-10-15 - Publisher: J. Ross Publishing

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Current books on Lean Six Sigma for service ortransactional organizations either require a significanttechnical background, or are rather conceptual in naturean
The Ten Commandments of Lean Six Sigma
Language: en
Pages: 161
Authors: Jiju Antony
Categories: Business & Economics
Type: BOOK - Published: 2019-11-29 - Publisher: Emerald Group Publishing

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Presented from the perspective of practitioners, researchers and academics, The Ten Commandments of Lean Six Sigma serves as a practical guide for senior manage
Service Design for Six Sigma
Language: en
Pages: 300
Authors: Basem El-Haik
Categories: Technology & Engineering
Type: BOOK - Published: 2005-08-19 - Publisher: John Wiley & Sons

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A roadmap to consistent, high-quality service for anyorganization A service is typically something created to serve a payingcustomer, whether internal or extern
Transactional Six Sigma and Lean Servicing
Language: en
Pages: 302
Authors: Betsi Harris Ehrlich
Categories: Business & Economics
Type: BOOK - Published: 2002-06-13 - Publisher: CRC Press

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Service industries have traditionally lagged manufacturing in adoption of quality management strategies and Six Sigma is no exception. While there are a growing
Lean Six Sigma for Service
Language: en
Pages: 402
Authors: Michael L. George
Categories: Business & Economics
Type: BOOK - Published: 2003-07-15 - Publisher: McGraw Hill Professional

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Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services Much of the U.S. economy is now based on services rather than manufacturi