Managing Hospitality Experiences
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Language: en
Pages: 209
Pages: 209
Type: BOOK - Published: 2020-06-25 - Publisher: CABI
Using examples from the gamut of hospitality, this book explores issues around people, services and spaces. It covers management issues such as marketing, human
Language: en
Pages: 369
Pages: 369
Type: BOOK - Published: 2019-11-12 - Publisher: Routledge
Hospitality Experience offers students an exciting introduction to key aspects of hospitality management. The authors provide a refreshing focus on how hospital
Language: en
Pages: 685
Pages: 685
Type: BOOK - Published: 2019-01-02 - Publisher: SAGE Publications
"A perfect book for any Hospitality program, excellent instructor support, and a good resource for students." –Denise A. Braley, Mitchell College Today’s ec
Language: en
Pages: 464
Pages: 464
Type: BOOK - Published: 2000 - Publisher: Delmar Thomson Learning
Describes fourteen principles of successful hospitality management, and discusses their relation to guest experiences at tourism venues, considering issues of s
Language: en
Pages: 516
Pages: 516
Type: BOOK - Published: 2012 - Publisher: Delmar
MANAGING QUALITY SERVICE IN HOSPITALITY: HOW ORGANIZATIONS ACHIEVE EXCELLENCE IN THE GUEST EXPERIENCE, International Edition teaches the concept of treating cus