Managing Quality In The 21st Century

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As a society, we tend to reward problem solvers, rather than those who prevent problems at their source. In other words, we focus on after-the-fact occurrences
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One of the founders of the "quality" movement in America introduces the concept of "completeness"--the idea that a successful corporation is a cohesive unit who
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Compilatie van 'Quality management for organizational excellence' van David L. Goetsch en Stanley B. Davis, 6th ed. (Part 1) en 'Lean six sigma : process improv
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Comprehensive and all-encompassing with a well-structured approach, this book is for directors, consultants, practitioners, and professionals aspiring to effect