Metrics For Service Management

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The Definitive Guide to IT Service Metrics

Author	: Kurt McWhirter
Publisher	: IT Governance Publishing
Total Pages	: 311
Release	: 2012-08-30
ISBN-10	: 9781849284066
ISBN-13	: 1849284067
Rating	: 4/5 (067 Downloads)

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Book Synopsis The Definitive Guide to IT Service Metrics by : Kurt McWhirter

Download or read book The Definitive Guide to IT Service Metrics written by Kurt McWhirter and published by IT Governance Publishing. This book was released on 2012-08-30 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to integrate IT service metrics into your business and maximize their usage and effectiveness.

The Definitive Guide to IT Service Metrics Related Books

Language: en
Pages: 311

The Definitive Guide to IT Service Metrics

Authors: Kurt McWhirter

Categories: Business & Economics

Type: BOOK - Published: 2012-08-30 - Publisher: IT Governance Publishing

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Learn how to integrate IT service metrics into your business and maximize their usage and effectiveness.

Language: en
Pages: 777

Handbook of Metrics for Research in Operations Management

Authors: Aleda V. Roth

Categories: Business & Economics

Type: BOOK - Published: 2008 - Publisher: SAGE

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Scale. References: Citations for the references used in the summary

Language: en
Pages: 181

Metrics for Service Management:

Authors: Jan Schilt

Categories: Architecture

Type: BOOK - Published: 2020-06-10 - Publisher: Van Haren

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This title is the sister book to the global best-seller Metrics for IT Service Management. Taking the basics steps described there, this new title describes the

Language: en
Pages: 279

Configuration Management Metrics

Authors: Frank B. Watts

Categories: Business & Economics

Type: BOOK - Published: 2009-08-26 - Publisher: William Andrew

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Configuration Management Metrics: Product Lifecycle and Engineering Documentation Control Process Measurement and Improvement provides a comprehensive discussio

Language: en
Pages: 199

Measuring ITSM

Authors: Randy A. Steinberg

Categories: Computers

Type: BOOK - Published: 2013-12 - Publisher: Trafford Publishing

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How do you measure and report your IT services and processes? Which metrics matter the most to senior executives? Finally, here is a book that shows you how! No