Patient Speak
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Patient Speak is a reference guide of communication techniques and approaches recommended for healthcare and medical professionals to use when interacting with
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Are patients passive, or merely deferent? How does gender affect questioning and topic control in medical encounters? What does it sound like when physician and
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The ability to accurately assess patients is vital to the practice of Dental Hygiene—a complete and accurate assessment is the starting point to providing tho
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In the book and accompanying CD, Marsha Freeman offers 314 standard operating procedures for the dental office, including front and back offices, bookkeeping, h
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