Quality Management For It Services Perspectives On Business And Process Performance

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Quality Management for IT Services: Perspectives on Business and Process Performance

Author	: Praeg, Claus-Peter
Publisher	: IGI Global
Total Pages	: 348
Release	: 2010-09-30
ISBN-10	: 9781616928919
ISBN-13	: 1616928913
Rating	: 4/5 (913 Downloads)

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Book Synopsis Quality Management for IT Services: Perspectives on Business and Process Performance by : Praeg, Claus-Peter

Download or read book Quality Management for IT Services: Perspectives on Business and Process Performance written by Praeg, Claus-Peter and published by IGI Global. This book was released on 2010-09-30 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book gives both scientists and practical experts an insight into the many different facets of IT service quality management"--Provided by publisher.

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