Service offerings and agreements ITIL V3 intermediate capability handbook
| Author | : Alison Cartlidge |
| Publisher | : The Stationery Office |
| Total Pages | : 148 |
| Release | : 2010-11-08 |
| ISBN-10 | : 0113312709 |
| ISBN-13 | : 9780113312702 |
| Rating | : 4/5 (702 Downloads) |
Book Synopsis Service offerings and agreements ITIL V3 intermediate capability handbook by : Alison Cartlidge
Download or read book Service offerings and agreements ITIL V3 intermediate capability handbook written by Alison Cartlidge and published by The Stationery Office. This book was released on 2010-11-08 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work with these processes.
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