Summary The Customer Revolution

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The Customer Service Revolution
Language: en
Pages: 143
Authors: John R. DiJulius
Categories: Business & Economics
Type: BOOK - Published: 2015-01-06 - Publisher: Greenleaf Book Group

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In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating th
Summary: The Customer Revolution
Language: en
Pages: 28
Authors: BusinessNews Publishing,
Categories: Business & Economics
Type: BOOK - Published: 2014-11-12 - Publisher: Primento

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The must-read summary of Patricia Seybold's book: "The Customer Revolution: How to Thrive When Customers Are in Control". This complete summary of the ideas fro
The Amazement Revolution
Language: en
Pages: 204
Authors: Shep Hyken
Categories: Business & Economics
Type: BOOK - Published: 2011 - Publisher: Greenleaf Book Group

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What is the amazement revolution? It is the culture that can drive any organisation -- from one employee to tens of thousands -- to focus completely on deliveri
The Customer Revolution
Language: en
Pages: 395
Authors: Patricia B. Seybold
Categories: Brand name products
Type: BOOK - Published: 2002 - Publisher: Random House Business Books

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'As with her previous book, Customers. com, The Customer Revolution should be required reading for managers at any company - old or new - who are assessing the
The Trust Revolution
Language: en
Pages: 235
Authors: M.Todd Henderson
Categories: Business & Economics
Type: BOOK - Published: 2019-08-15 - Publisher: Cambridge University Press

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Traces the history of innovation and trust, demonstrating how the Internet offers new ways to rehabilitate and strengthen trust.