The 10 Golden Rules of Customer Service
Author | : Todd Duncan |
Publisher | : Ignite Reads |
Total Pages | : 0 |
Release | : 2019-03-15 |
ISBN-10 | : 1492679534 |
ISBN-13 | : 9781492679530 |
Rating | : 4/5 (530 Downloads) |
Download or read book The 10 Golden Rules of Customer Service written by Todd Duncan and published by Ignite Reads. This book was released on 2019-03-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The 10 Golden Rules of Customer Service (formally titled The $6,000 Egg) represents the costly mistake of removing customer satisfaction from the bottom line. Through the story of a $6,000 Egg, Deb Duncan and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons, or on the flipside, alienate once-devoted customers"--Description from publisher website