The Control Theory Manager
Author | : William Glasser, M.D. |
Publisher | : Harper Collins |
Total Pages | : 148 |
Release | : 2010-11-16 |
ISBN-10 | : 9780062031075 |
ISBN-13 | : 0062031074 |
Rating | : 4/5 (074 Downloads) |
Download or read book The Control Theory Manager written by William Glasser, M.D. and published by Harper Collins. This book was released on 2010-11-16 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.