The Customer Experience Field Guide

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Customer Experience Field Manual

Customer Experience Field Manual
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Publisher :
Total Pages :
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ISBN-10 : 1735314005
ISBN-13 : 9781735314006
Rating : 4/5 (006 Downloads)

Book Synopsis Customer Experience Field Manual by :

Download or read book Customer Experience Field Manual written by and published by . This book was released on 2020-01-10 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a reference field guide for customer experience management professionals to use in their work. It discusses a customer experience management program as a holistic and integrated set of six core functions and offers frameworks for creating a new, or refining an existing, customer experience (CX) management program.


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