The Help Desk Handbook

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The Service Desk Handbook – A guide to service desk implementation, management and support

The Service Desk Handbook – A guide to service desk implementation, management and support
Author :
Publisher : IT Governance Ltd
Total Pages : 102
Release :
ISBN-10 : 9781787782372
ISBN-13 : 1787782379
Rating : 4/5 (379 Downloads)

Book Synopsis The Service Desk Handbook – A guide to service desk implementation, management and support by : Sanjay Nair

Download or read book The Service Desk Handbook – A guide to service desk implementation, management and support written by Sanjay Nair and published by IT Governance Ltd. This book was released on 2020-09-15 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation’s needs.


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