The Nordstrom Way To Customer Experience Excellence
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Language: en
Pages: 231
Pages: 231
Type: BOOK - Published: 2017-10-03 - Publisher: John Wiley & Sons
"Top Ten Business Books For 2017" - Forbes The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this ne
Language: en
Pages: 289
Pages: 289
Type: BOOK - Published: 2005 - Publisher:
A new ""how-to"" version of a customer service classic First published in 1995, The Nordstrom Way has consistently been one of the bestselling backlist books on
Language: en
Pages: 239
Pages: 239
Type: BOOK - Published: 2012-02-07 - Publisher: John Wiley & Sons
The Nordstrom Way shows the direct link between empowering your employees and creating a long-term relationship with your customers. More businesses should foll
Language: en
Pages: 264
Pages: 264
Type: BOOK - Published: 2000 - Publisher:
An in-depth look at how Nordstrom has become a retailing legend, with 79 stores across the United States, an annual revenue of $4 billion, and a host of satisfi
Language: en
Pages: 337
Pages: 337
Type: BOOK - Published: 2011-01-07 - Publisher: John Wiley & Sons
What's the Secret? gives you an inside look at the world-class customer service strategies of some of today's best companies. You'll learn how companies like Di
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