Total Customer Service
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Language: en
Pages: 423
Pages: 423
Type: BOOK - Published: 2014-08-08 - Publisher: Archway Publishing
This book is about 'Total Customer Service' .It applies to all types of organisations large and small, private or public .It considers the ongoing changing cont
Language: en
Pages: 366
Pages: 366
Type: BOOK - Published: 1997 - Publisher: Penguin
Describes how to create a service-oriented organization, including training customer service representatives, soothing angry customers, and understanding employ
Language: en
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Pages: 233
Type: BOOK - Published: 2003 - Publisher: Trafford Publishing
The book covers customer service from a strategy viewpoint. It starts as the product is being developed and continues through the product life cycle. It covers
Language: en
Pages: 115
Pages: 115
Type: BOOK - Published: 2013-06-17 - Publisher: Routledge
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management
Language: en
Pages: 262
Pages: 262
Type: BOOK - Published: 2019-08-01 - Publisher: IAP
Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging o
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