Total Quality Management And Operational Excellence
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Language: en
Pages: 480
Pages: 480
Type: BOOK - Published: 1996 - Publisher: Routledge
Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case
Language: en
Pages: 370
Pages: 370
Type: BOOK - Published: 1995 - Publisher: Routledge
Written by the acknowledged British guru of Total Quality Management, John Oakland, this book is based on material from his two best-selling TQM books tailored
Language: en
Pages: 380
Pages: 380
Type: BOOK - Published: 2000 - Publisher:
Language: en
Pages: 749
Pages: 749
Type: BOOK - Published: 2014-04-24 - Publisher: Routledge
The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora
Language: en
Pages: 0
Pages: 0
Type: BOOK - Published: 2018-08-27 - Publisher: SAGE Publications Pvt. Limited
This textbook discusses total quality management (TQM) as a strategy rather than just a technique and provides a comprehensive overview of how TQM helps in atta
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