Tourist Customer Service Satisfaction
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Language: en
Pages: 452
Pages: 452
Type: BOOK - Published: 2010-10-04 - Publisher: Routledge
Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about people, how th
Language: en
Pages: 284
Pages: 284
Type: BOOK - Published: 2016-09-15 - Publisher:
Tourism has been one of the world's fastest growing industries, and there are large societies entirely dependent upon the visitor for their sustenance. The qual
Language: en
Pages: 306
Pages: 306
Type: BOOK - Published: 2017-09-30 - Publisher: Goodfellow Publishers Ltd
A fully revised and updated new edition of this bestselling text. New material covers issues such as the sharing economy, technology (Virtual Reality and use of
Language: en
Pages: 220
Pages: 220
Type: BOOK - Published: 2013-05-13 - Publisher: Routledge
Stay ahead of your customers as their service expectations change! In Current Issues and Development in Hospitality and Tourism Satisfaction, experts from the f
Language: en
Pages: 360
Pages: 360
Type: BOOK - Published: 2013-01-11 - Publisher: Routledge
Does your staff deliver the highest quality service possible? Customers today expect a very high overall level of service in hospitality, tourism, and leisure.