Tourist Customer Service Satisfaction

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Tourist Customer Service Satisfaction
Language: en
Pages: 452
Authors: Francis Noe
Categories: Business & Economics
Type: BOOK - Published: 2010-10-04 - Publisher: Routledge

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Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about people, how th
Service Quality in Leisure and Tourism
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Authors: Andrea Krauz
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Type: BOOK - Published: 2016-09-15 - Publisher:

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Tourism has been one of the world's fastest growing industries, and there are large societies entirely dependent upon the visitor for their sustenance. The qual
Customer Service in Tourism and Hospitality
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Authors: Simon Hudson
Categories: Business & Economics
Type: BOOK - Published: 2017-09-30 - Publisher: Goodfellow Publishers Ltd

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A fully revised and updated new edition of this bestselling text. New material covers issues such as the sharing economy, technology (Virtual Reality and use of
Current Issues and Development in Hospitality and Tourism Satisfaction
Language: en
Pages: 220
Authors: Muzaffer Uysal
Categories: Business & Economics
Type: BOOK - Published: 2013-05-13 - Publisher: Routledge

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Stay ahead of your customers as their service expectations change! In Current Issues and Development in Hospitality and Tourism Satisfaction, experts from the f
Service Quality Management in Hospitality, Tourism, and Leisure
Language: en
Pages: 360
Authors: Connie Mok
Categories: Business & Economics
Type: BOOK - Published: 2013-01-11 - Publisher: Routledge

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Does your staff deliver the highest quality service possible? Customers today expect a very high overall level of service in hospitality, tourism, and leisure.