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Total Quality Management

Total Quality Management
Author :
Publisher : Routledge
Total Pages : 480
Release :
ISBN-10 : 0750689250
ISBN-13 : 9780750689250
Rating : 4/5 (250 Downloads)

Book Synopsis Total Quality Management by : John S. Oakland

Download or read book Total Quality Management written by John S. Oakland and published by Routledge. This book was released on 1996 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia.


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Total Quality Management
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Pages: 480
Authors: John S. Oakland
Categories: Business & Economics
Type: BOOK - Published: 1996 - Publisher: Routledge

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Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case
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Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and
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Providing accessible coverage of the basics and practical aspects of total quality management, this book is intended for students of management and engineering.
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Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The boo
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'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top qu