A Practical Guide To Crm

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A Practical Guide to CRM

Author	: Janice Reynolds
Publisher	: CRC Press
Total Pages	: 303
Release	: 2002-02-05
ISBN-10	: 9781482280784
ISBN-13	: 1482280787
Rating	: 4/5 (787 Downloads)

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Book Synopsis A Practical Guide to CRM by : Janice Reynolds

Download or read book A Practical Guide to CRM written by Janice Reynolds and published by CRC Press. This book was released on 2002-02-05 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's global economy the customer has more and better choices than ever before, bringing on one of the biggest challenges the business community faces today - customer loyalty and retention. To thrive in today's customer-driven economy a company need

A Practical Guide to CRM Related Books

Language: en
Pages: 303

A Practical Guide to CRM

Authors: Janice Reynolds

Categories: Computers

Type: BOOK - Published: 2002-02-05 - Publisher: CRC Press

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In today's global economy the customer has more and better choices than ever before, bringing on one of the biggest challenges the business community faces toda

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CRM in Financial Services

Authors: Bryan Foss

Categories: Business & Economics

Type: BOOK - Published: 2002 - Publisher: Kogan Page Publishers

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Packed with international case studies and examples, the book begins with a detailed analysis of the state of CRM and e-business in the financial services globa

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Customer Relationship Management

Authors: Michael Pearce

Categories: Business & Economics

Type: BOOK - Published: 2021-03-08 - Publisher: Business Expert Press

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CRM first entered the business vocabulary in the early 90’s; initially as a systems driven technical solution. It has since escalated in importance as system

Language: en
Pages: 273

The Definitive Guide to Social CRM

Authors: Barton J. Goldenberg

Categories: Business & Economics

Type: BOOK - Published: 2015 - Publisher: Pearson Education

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Social CRM is already enabling innovative companies to engage customers through powerfully effective two-way dialogues, and to build customer-centric strategies

Language: en
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Customer Relationship Management

Authors: Francis Buttle

Categories: Business & Economics

Type: BOOK - Published: 2009 - Publisher: Routledge

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This title presents an holistic view of CRM, arguing that its essence concerns basic business strategy - developing and maintaining long-term, mutually benefici