Amaze Every Customer Every Time

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Amaze Every Customer Every Time
Language: en
Pages: 240
Authors: Shep Hyken
Categories: Business & Economics
Type: BOOK - Published: 2013-09-03 - Publisher: Greenleaf Book Group

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You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experien
The Cult of the Customer
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In today’s competitive business climate, you can’t just satisfy your customers. You have to be better than that, giving them experiences that they won’t f
The Amazement Revolution
Language: en
Pages: 216
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Categories: Communication in organizations
Type: BOOK - Published: 2011 - Publisher: Greenleaf Book Group

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What is the amazement revolution? It is the culture that can drive any organisation -- from one employee to tens of thousands -- to focus completely on deliveri
Moments of Magic
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Amaze Every Customer Every Time
Language: en
Pages: 249
Authors: Shep Hyken
Categories: Business & Economics
Type: BOOK - Published: 2013-09-03 - Publisher: Greenleaf Book Group

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What are you waiting for? Let the amazement begin! The best of the best know that no matter how great the product or service, getting and keeping customers requ