Business Process Mapping Workbook
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A holistic approach to harnessing a company's processes to achieve true customer satisfaction Every move that a corporation makes is a mixture of input, action,
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Praise for Business Process Mapping IMPROVING Customer Satisfaction SECOND EDITION "A must-read for anyone performing business process mapping! This treasure sh
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Pages: 302
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Type: BOOK - Published: 1996-02-01 - Publisher: John Wiley & Sons
A business organization, like a human body, is only as effective as its various processes. Pretty obvious, right? Yet, as V. Daniel Hunt demonstrates in this gr
Language: en
Pages: 186
Pages: 186
Type: BOOK - Published: 2011-05-11 - Publisher: CRC Press
The bestselling first edition of this influential resource has been incorporated into the curriculum at forward thinking colleges and universities, a leading vo
Language: en
Pages: 354
Pages: 354
Type: BOOK - Published: 2010-02-17 - Publisher: AMACOM
Baffled by repeated mistakes in your department? Want to focus your employees' limited time on more valuable work? The answer to these challenges and more is bu