Cross Cultural Communication For The Tourism And Hospitality Industry

Download or read book Cross-cultural Communication for the Tourism and Hospitality Industry written by Helen FitzGerald and published by . This book was released on 1998 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: This introduction to the business of tourism examines the cultural values of various ethnic groups and language and non-verbal communication. Food, beverage, service and accommodation customs are analyzed for varying cultural groups, including South Korean, Thai, German, Indian and American.