Customer Centric Knowledge Management

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Customer-Centric Knowledge Management

Author	: Minwir Al-Shammari
Publisher	: Information Science Reference
Total Pages	: 315
Release	: 2011-07-01
ISBN-10	: 1613500912
ISBN-13	: 9781613500910
Rating	: 4/5 (910 Downloads)

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Book Synopsis Customer-Centric Knowledge Management by : Minwir Al-Shammari

Download or read book Customer-Centric Knowledge Management written by Minwir Al-Shammari and published by Information Science Reference. This book was released on 2011-07-01 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation, contributing to the dynamic and emerging fields of organizational knowledge management, customer relationship management, and information and communication technologies"--Provided by publisher.

Customer-Centric Knowledge Management Related Books

Language: en
Pages: 315

Customer-Centric Knowledge Management

Authors: Minwir Al-Shammari

Categories: Customer relations

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"This book is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation, contributing to the dynamic a

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Customer-Centric Marketing Strategies: Tools for Building Organizational Performance

Authors: Kaufmann, Hans-Ruediger

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As customer orientation continues to gain importance in the marketing field, there has been a growing concern for organizations to implement effective customer

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Knowledge Driven Service Innovation and Management: IT Strategies for Business Alignment and Value Creation

Authors: Chew, Eng K.

Categories: Business & Economics

Type: BOOK - Published: 2012-11-30 - Publisher: IGI Global

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"This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT s

Language: en
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Customer Centricity

Authors: Peter Fader

Categories: Business planning

Type: BOOK - Published: 2012 - Publisher:

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Not all customers are created equal. Despite what the tired old adage says, the customer is not always right. Not all customers deserve your best efforts: in th

Language: en
Pages: 360

Customer Knowledge Management

Authors: Minwir Al-Shammari

Categories: Business & Economics

Type: BOOK - Published: 2009 - Publisher: IGI Global Snippet

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Introduces an integrated approach to analyzing and building customer knowledge management (CKM) synergy for sustainable competitive advantage. Provides coverage